Terms & Conditions
Chair Four Pty Ltd, ABN 95 684 499 769
This document is the property of and is proprietary to Chair Four Pty Ltd. The information in this document cannot be duplicated, used or disclosed in whole or in part for any other purpose other than for that intended, unless otherwise expressly agreed in writing by Chair Four. This document is an unpublished expression which contains confidential and private information belonging to Chair Four and/or third parties that have entrusted such information and/or expressions to Chair Four. The existence of the copyright notice is not to be construed as an admission or presumption that publication has occurred.
1. Professional services
1.1 The professional services provided by Chair Four are executive coaching, behavioural assessment, facilitation and consulting programs, as stated in our proposals and described on our website;
1.2 The terms Executive Coach, Consultant or Facilitator are used as functional titles for assignments.
1.3 The terms coaching and coaching program refers to coaching packages and behavioural profiling assignments.
1.4 The term consulting project refers to all consulting and facilitation assignments.
2. Fees
2.1 Fees: Our service fees for each assignment are stated in a specific proposal per assignment and are quoted inclusive of GST unless otherwise indicated. The fees for each assignment are billed in full at the commencement of the project, unless negotiated with the client and explicitly stated within the proposal.
2.2 Expenses: Relates to expenses incurred in the delivery of the professional services; specifically, travel, accommodation, out of pocket expenses, venue/equipment hire and associated group program material. These will be charged as per the agreed specific proposal.
2.3 Approval: Prior to the commencement of each engagement, expected expenses will be agreed and approved with you. As the engagement proceeds, we will seek your approval before providing any additional input incurring any extra costs beyond our original estimate.
3. Invoicing & Payment, Cancellation Policy
3.1 Invoicing: Chair Four invoices are issued as per 2.1. Accounts are payable within fourteen days and we reserve the right to charge interest on unpaid accounts after that period.
3.2 Cancellation
3.2.1 Prior to commencement of a coaching or consulting program, should you decide to terminate the relationship, one week is required for a refund if payment has already been made. The refund will be made less any costs incurred for preparation work already completed.
3.2.2 Upon commencement of the coaching or consulting program, should you decide to terminate the relationship, no refund will be provided for the payment made.
3.3 Rescheduling
3.3.1 Changes to schedule for coaching programs at the request of the client: Should the session date change, at least 48 hours notice is required. Chair Four reserves the right to charge a full fee for notice of less than 48 hours.
3.3.2 Changes to schedule for consulting projects at the request of the client: Should the delivery date change, at least one-week notice is required. Chair Four reserves the right to charge a full fee for notice of less than one week.
3.3.3 Changes to schedule at the request of Chair Four: Should Chair Four need to reschedule a program, all endeavours will be made to provide as much notice as possible. Chair Four will work with the client to arrange a new suitable time.
4. Electronic mail
We are able to send and receive word processing documents electronically. However, electronic mail is not secure, and any documents transmitted may, among other things, be copied, recorded, read or interfered with by a third party while in transit. If you ask us to transmit any document to you electronically, you agree to release us from any claim you may have as a result of any unauthorized copying, recording, reading or interference with that document after transmission, for any delay or non-delivery of any document and for any damage caused to your system or any files by a transmission.
5. Termination
Both parties may terminate this agreement for any reason with one week’s written notice. Despite any termination, you agree to pay our costs incurred up to termination.
6. Intellectual Property Rights
All materials produced for the engagement will be the intellectual property rights of Chair Four Pty Ltd. All materials will be required to bear the acknowledgement of our materials, methodologies and processes, including the intent in which the programs are designed. All information, documentation and manuals should make reference to: Chair Four Pty Ltd. Materials may not be reproduced unless specifically approved otherwise in writing by Chair Four Pty Ltd.
7. Confidentiality and Privacy
Each party entering into this agreement including Chair Four Pty Ltd employees and associates, shall keep confidential and private all information not in the public domain obtained from the other pursuant to this engagement and shall not divulge information to any third party without the prior written consent of the other parties. Each party shall ensure that its servants, agents, employees and associates are bound by the provisions of this clause. The full Chair Four Pty Ltd Privacy Policy is available upon request.
8. Indemnity
8.1 All services, materials, methodologies, processes and advice are supplied only on the basis that we incur no liability to you or to any other party whether in contract or in tort (including negligence) or otherwise in respect of any matter arising out of the use or interpretation of the information thereby derived by you, by us or any other party.
8.2 All documentation prepared by us represents opinions and must not be relied upon as statements of fact. In particular, while we make efforts to ensure that our materials avoid discrimination based on sex, age and race, no guarantee is given that this will be avoided in any interpretations.
8.3 While we will take every care to ensure the accuracy of results and guidelines, our maximum liability in respect of any claim of whatever nature arising out of our services shall be limited to a credit note of the fee for the assignment, but no liability for any indirect or consequential loss (including any loss of profit) will be accepted.
9. Jurisdiction
This agreement is governed in all respects by the laws of New South Wales and you agree to submit to the exclusive jurisdiction of the courts of New South Wales in any dispute arising out of or in connection with this agreement including any question regarding its existence, validity or termination.
Last updated 10 March 2026