top of page

Privacy Policy

1. Introduction
 

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and store your personal information when you visit this website or interact with us. By using this website, you agree to this Privacy Policy.

 

2. What Personal Information We Collect
 

We collect only personal information that is reasonably necessary for our business activities. This may include:
 

  • Name

  • Organisation name

  • Email address

  • Phone number

  • Information you provide in communications or enquirie

 

3. How We Collect Personal Information
 

We collect personal information directly from you when you:
 

  • Complete a form on our website

  • Contact us via email or phone

  • Engage us to provide services

  • Participate in meetings, coaching, or consultations
     

Where relevant, we may receive limited information from an organisation that has engaged our services on your behalf.

 

4. Non-Personal Information Collected Automatically
 

When you visit this website, certain technical information may be collected automatically, such as:
 

  • IP address

  • Browser type and device information

  • Pages visited and general usage data
     

This information helps maintain website functionality and does not personally identify you.

 

5. Purpose of Collecting Personal Information
 

We collect, hold and use personal information solely to:
 

  • Respond to enquiries

  • Provide agreed services

  • Communicate with you in a professional capacity

  • Maintain appropriate business records

  • Comply with legal obligations
     

We do not use your information for mass marketing, and we do not sell, rent or trade personal information.

 

6. Website Hosting (Wix)
 

This website is hosted on the Wix.com platform, which provides the infrastructure that allows us to operate the website. Information submitted through the website may be stored on secure Wix servers, which may be located outside Australia.

 

7. Storage and Security of Personal Information
 

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information you provide is stored securely in a password-protected Google Workspace environment and is accessible only to authorised persons. While reasonable safeguards are implemented, no electronic system can be completely secure.

 

8. Disclosure of Personal Information
 

We may disclose personal information to:
 

  • Service providers that support our operations (such as Wix and Google Workspace)

  • Contractors or professional advisers assisting in service delivery

  • Organisations that engage us to provide services on their behalf (where applicable)

  • Authorities where required or authorised by law
     

We take reasonable steps to ensure these parties handle information confidentially and appropriately.

 

9. Working With Client Organisations
 

Where we are engaged by an organisation:
 

  • We may handle personal information on behalf of that organisation in accordance with contractual arrangements.

  • In some cases, both their privacy policy and this policy may apply.

  • We comply with the Australian Privacy Principles in all circumstances.
     

Any information used for professional supervision or record-keeping is de-identified wherever reasonably possible.

 

10. Overseas Disclosure
 

Because Wix and Google Workspace operate global infrastructure, personal information may be stored or processed overseas. We take reasonable steps to ensure overseas providers handle personal information in a manner consistent with Australian privacy obligations.

 

11. Cookies and Website Functionality
 

This website may use cookies or similar technologies necessary for functionality and security. You can adjust your browser settings to refuse cookies, although some parts of the site may not function properly.

 

12. Access and Correction
 

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete or out of date. We will respond within a reasonable timeframe.

 

13. Retention of Personal Information
 

We retain personal information only as long as necessary for the purpose for which it was collected, or as required by law. When no longer required, we take reasonable steps to securely destroy or de-identify it.

 

14. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites.

 

15. Complaints

If you have a concern about how we handle your personal information, please contact us.

 

16. Contact Details
 

Alice Hornby, Director, Chair Four Pty Ltd
Email: alice@chairfour.com.au
Phone: 0413 998 566

 

17. Changes to This Policy
 

We may update this Privacy Policy from time to time. The current version will always be available on this website.

Last updated: 2 March 2026

bottom of page